administrative rules
Does your complaint fall under this act? If it doesn’t, the program can’t investigate.
Be sure that any home involved would be considered a mobile home under Colorado law.
To write your narrative, be clear and specific by including:
Dates of incidents, ideally in the order they happened
Details of what happened
The roles of the people involved, such as park management or maintenance
Descriptions of pictures or videos you plan to share
Any supporting documentation
Also consider describing what you:
Think is a fair resolution
Hope to get out of the complaint process
The goal of the complaint process is to resolve disputes and ensure parties are following state law, not to punish anyone for violations. If you’re thinking about filing a complaint, be sure you’re interested in taking part in a mediation process.
Sharing Documents
Share Copies and Protect Your Information
Documents, emails, and letters you share in connection with a complaint may be shared with the other party or become public record after the complaint closes. To maintain your own records and protect your privacy:
Only send copies of documents with your complaint form, because they won’t be returned
Cross out or do not add personal information that is not directly related to the complaint, such as your Social Security, federal employer identification (FEIN), bank account, or driver’s license numbers
Documents Most Complaints Should Include
Most complaints should include copies of:
Current and past leases, amendments, addendums and attachments
Current and past park rules and regulations
Written communications (emails, letters, text messages) related to the incidents in the complaint
Any documents related to a potential eviction, such as notices to cure or quit, nonpayment notices,