Jessica explained that the defendants had approved of the plaintiffs having two dogs at the premises (see application for rental, marked and received as plaintiffs' exhibit 5), but that the breed of the dogs had later caused problems for the defendants to obtain insurance. This led to the defendants making a demand that the plaintiffs vacate the premises by the end of July. This request was memorialized via a string of text messages admitted into evidence. (Plaintiffs' exhibit 3.) The plaintiffs moved out per the defendants' request, at which point in time Jessica took a number of pictures to document the condition of the premises. (See plaintiffs' exhibit 2.) Based upon the photographs, the home was in rather pristine condition, with no observable debris or damage throughout. Jessica inquired about the plaintiffs' security deposit following the defendants' demand that the premises be vacated, as well as after the plaintiffs had vacated the premises, but never received a confirmation one way or another, which led to their filing this claim on August 30, 2018, one month after they had vacated the premises.